We are still delivering to the EU - please see advice about post-Brexit payment of VAT / fees
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Coronavirus (Covid 19) : What Is The Situation With Orders And Deliveries?

IMPORTANT! If you are outside of the UK please check our FAQ page for information regarding possible delivery delays in some countries due to the virus pandemic.

Shipping Information

We ship world-wide! All non-UK orders are dispatched via Airmail.

Shipping charges will be added to your order automatically and will be shown when you proceed to "Checkout".
You will be able to see exactly how much you will be paying BEFORE you provide any credit card details or make any payment.

We try to keep our shipping rates as low as we possibly can and strive to charge you only what it actually costs us. We do not charge for handling or packing.

Packages are discreetly labelled with the name "Blue Crumb Truck Ltd" and our return address only.
So if you are buying something as a gift you do not need to worry - your secret will be safe!


Shipping Rates (Costs)

We try to keep our shipping rates as low as we possibly can and strive to charge you only what it actually costs us. We do not charge for handling or packing.

UK orders : There is one shipping rate of only £2-99 per order, so the more you order the cheaper it gets overall!

International Orders : Shipping rates are dependent on the total weight of your order, except for certain items such as Badges, Stickers and Patches which are classed as zero-weight so they will not cost you any extra charges (in addition to the minimum shipping rate).

In all cases, you will be able to see exactly how much you will be paying BEFORE you make any payment.

Here are some examples :

Europe, minimum shipping rate : £5-11
Example : A T-shirt will cost £5-35 for shipping

USA, minimum shipping rate : £7-80
Example : A T-shirt will cost £8-63 for shipping

(As of 01 Jul 2020, charges to the US were increased by a large percentage, we're sorry but such price increases are beyond our control)

Rest Of World, minimum shipping rate : £5-80
Example : A T-shirt will cost £6-63 for shipping

Note : Our international delivery charges currently exclude VAT, customs or duty charges, or handling fees for such duties.

EU Customers - Post Brexit - VAT and Customs Payments

Please note : As of 1 January 2021 (post-Brexit), customs authorities in the EU will be applying customs, excise and VAT procedures to goods from the UK, this may cause some delays in some areas as new systems are implemented.

The following information is to the best of our knowledge.

Our shipping charges are currently "Delivered Duty Unpaid". Therefore, as of 01 January 2021, VAT, customs clearance charges and fees may be payable on items/goods entering the destination country from the UK. Such charges and fees depend on the contents’ value and origin. The parcel will not be released until payment has been received. You will either be asked to pay these fees on delivery or you will be contacted before delivery to make the payment. You, as the customer, are responsible for paying such fees.

The main thresholds are detailed below (some countries have different thresholds, in France and Sweden it is €0, in Denmark €10, Switzerland 65 CHF) :
- Value below €22 (approx £19-30) not subject to VAT or duties (applicable until 1 July 2021).
- Value €22 (approx £19-30) to €150 (approx £131-00) might be taxed at the border (VAT) plus any handling fees.
- Value over €150 (approx £131-00) may attract VAT plus customs duties if the goods are made outside the UK/EU,
plus any clearance/handling fees.

Expect the shipping costs of your order to be included in the above calculations, (although this may not be the case in all countries).
Note : Actual shipping costs may be slightly higher or lower than the shipping (delivery) cost charged to your order.

At this time, as far as we can ascertain, all products on sale in the Blue Crumb Truck are either sourced from the UK or the EU, therefore no customs duties should be payable on orders over €150.

VAT varies from 17% to 27% in different EU countries, with the average at 20%, in Germany it is 19%.
Some countries have reduced VAT rates for Clothing (which we expect to include T-shirts, Hoodies, Hats, etc) such as Sweden (12%) and Netherlands (9%).
Some countries such as Finland will waive the VAT charge if it is less than €5.

We cannot advise on customs clearance/handling fees at this time, because such fees will vary from country to country and with different couriers. However, most Blue Crumb Truck orders are shipped via the UK's Royal Mail, orders are then transferred to the local post system, in such cases Deutsche Post/DHL in Germany charge €6 handling fee and Posti in Finland charges €2-90 (plus VAT).

Please also refer to the section International Customers below for more information about payment of such charges.

We are monitoring the post-Brexit situation and would appreciate hearing from you if you have experienced any issues with delivery.

If you would like advice prior to ordering, please email liz@bluecrumbtruck.com or use the Contact Us form, we will do our best to assist you if possible.

International Customers - VAT and Customs Payments

Our international delivery charges currently exclude customs or duty charges, that is "Delivered Duty Unpaid". As of 1 January 2021 (post-Brexit), customs authorities in the EU will also be applying customs, excise and VAT procedures to goods from the UK. Your order may be subject to such charges according to local legislation, and must be paid by you prior to or on delivery. Any such charges are your sole responsibility. If you are concerned about paying VAT or customs duty on your order, then please check the duty thresholds of your country first before ordering.

If you do not pay the VAT or customs and duties charges applicable to release the parcel to yourself and the goods are returned to us as a result, we will be unable to issue a refund on the goods. 

Delivery Times - also see FAQ page about Deliveries and Coronavirus

Most orders are shipped within 2 working days of receipt.
You will receive an email to confirm that your order has been shipped.

Normal delivery times are approximately -
UK : 2 to 3 days
Europe : about 7 days
Rest Of World : usually 7 to 10 days

Exceptions :
Australia, New Zealand, South America : allow up to 14 days
Russia : allow up to 28 days.

The above delivery times are an estimate only, your order may be delayed due to circumstances beyond our control, such as at busy times or public holidays or due to customs clearance. Therefore please allow at least 28 days for delivery, particularly if you are outside the UK.

If you have not received your order after 28 days then please email orders@bluecrumbtruck.com with your Name and your online Order Number.

Nik Fiend Artwork

When purchasing Nik Fiend artwork, please allow at least 7 working days for processing.
All artwork is shipped via a "Signed For" service and you will be contacted to arrange delivery.
You will receive an email to confirm that your order has been shipped.